Store

"This book is not theory or fluff—it’s a practical playbook built from the real-world experience of running high-performing dealerships. Every chapter delivers clear strategies and actionable steps to increase sales, coach your team, and turn customer experience into the ultimate growth engine."

"Bill Napolitano has captured what so many leaders struggle with: how to move from knowing to doing, and from reacting to leading. This book is more than a manual. It is a blueprint for disciplined growth, cultural alignment, and lasting success."

"Bill is an insightful advisor with a deep understand of operation sand the importance of soft skills needed in the sales and sales management process."

"Change is never easy, but if you want to make it in the long run, you need a roadmap for systems, processes, and culture that will keep you aligned and moving forward."